Video course

Video tutorials

Watch step-by-step lessons to set up Chatzo, embed chat on your website, build bots, and manage leads — at your own pace.

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Recommended watch order

Follow these lessons in order to go from signup to live chat on your website.

  1. Welcome & create your account (6 min)
  2. Dashboard tour (5 min)
  3. Create your chat widget (8 min)
  4. Embed chat on your website (8 min)
  5. Reply from Conversations (7 min)
  6. Knowledge base & smart bot (10 min)
  7. Bot flows & agent handoff (12 min)
  8. Leads & CRM pipeline (8 min)
  9. Support tickets (6 min)
  10. Contact forms (8 min)
  11. Popups on your website (6 min)
  12. Connect WhatsApp, Meta & Google (12 min)
  13. Team, roles & mobile app (8 min)
Getting started
6 min
Welcome & create your account

Create your Chatzo workspace with company details, GST & CIN, verify your email, and sign in.

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5 min
Dashboard tour

Learn where conversations, leads, widgets, bots, integrations, and team settings live.

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Live chat on your website
8 min
Create your chat widget

Build a branded chat bubble with welcome message, colors, and optional name/email before chat.

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8 min
Embed chat on your website

Copy the embed script and paste it on your site. Test in incognito mode.

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7 min
Reply from Conversations

See live chats, reply as an agent, and handle “Needs agent” handoffs from the bot.

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Chatbot & automation
10 min
Knowledge base & smart bot

Add FAQ entries, enable bot on widget, set fallback message, test auto-replies.

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12 min
Bot flows & agent handoff

Create bot flows with choice buttons, handoff steps, and trigger keywords.

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Leads & support
8 min
Leads & CRM pipeline

View leads, update status, assign to team, add notes.

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6 min
Support tickets

Create tickets, reply with messages, track status.

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Forms & popups
8 min
Contact forms

Create form fields, get API URL, connect to your website.

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6 min
Popups on your website

Design popup, schedule, use API for impressions and conversions.

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WhatsApp, social & reviews
12 min
Connect WhatsApp, Meta & Google

Link channels so messages and reviews appear in one inbox.

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Team & mobile app
8 min
Team, roles & mobile app

Invite agents, understand Owner/Admin/Agent/Viewer roles, install mobile app for push notifications.

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Share with your team

Send this link to agents so they learn the inbox and mobile app: